Privacy Policy

Introduction

At https://mobility-assistance-weslaco-texas.primarycareaid.com, we, Mobility Assistance Weslaco Texas (hereinafter referred to as “the Company,” “we,” or “our”), are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Protection Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Consumer Sales and Personal Information Protection Act (UCPA), Utah, USA
Connecticut’s Connecticut Transparency and Accountabilty for Data Protection Act (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. It is essential to understand that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when users:

Utilize our applications and services as authorized users.
Visit any of our affiliated websites linked to this Privacy Statement.
Engage with us through communications, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account, such as username, registration date, and profile settings.
Payment Information: Transaction records, billing addresses, and payment method details for processing purchases or services.
Financial Information: Data associated with your financial activities, if applicable, including bank account numbers (encrypted) for direct payments.
Purchase Information: Records of products or services purchased from us, including order history and transaction timestamps.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and advertising IDs, used for analytics and personalization.
Location Data: Geolocation information provided by your device when using our location-based services or when we have your consent for tracking purposes.
Feedback: Your responses to surveys, feedback forms, or product reviews, which help us improve our offerings.
Social Media Information: Data from social media platforms when you choose to log in and share content through these sites.
Product Information: Details about products you view, search for, or purchase on our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as cookies and web beacons. We also receive personal information from third-party service providers who assist us in providing services, under strict confidentiality agreements.

Cookies

Our website uses cookies to enhance your experience and provide valuable insights for improvement and analytics. Cookies can be categorized into three main types:

Strictly Necessary: These cookies are essential for the basic functionality of our website, ensuring secure access and enabling navigation through its features.
Preferences: They allow us to remember settings you have chosen to personalize your experience.
Analytics: Used to collect statistics about how users interact with our site, helping us understand user behavior and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their cookie preferences.

Retention and Deletion of Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize the data to prevent unauthorized access or use.

Your Rights and Choices

Depending on your jurisdiction, you have specific rights regarding your personal data, including:

Access: The right to request access to the personal information we hold about you.
Rectification: The ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: Limitation on how we process your personal information under specific conditions.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: Objecting to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.

To exercise these rights or if you have any privacy-related inquiries, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for any updates.

Contact Us

For any questions, requests for information, or data-related concerns, please contact us:

Email: [email protected]
Mailing Address: Privacy Team, Mobility Assistance Weslaco Texas, [Address], [City, State, Zip Code]